Privacy Policy

Japan Finds (hereinafter referred to as "we," "us," or "our") is committed to protecting the privacy of our customers (hereinafter referred to as "you"). This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website (the "Site").

 

1. Information We Collect
When you visit the Site, we collect certain information about you:


·       Information You Provide: When you make a purchase or attempt to make a purchase, create an account, or contact us, we collect personal information including your name, billing address, shipping address, payment information (processed securely as described below), email address, and phone number.

·       Information Automatically Collected: We automatically collect certain information about your device, including your IP address, web browser type, time zone, and some of the cookies that are installed on your device. We also collect information about the individual web pages or products that you view and search terms referring you to the Site.

2. How We Use Your Information
We use the collected information for the following purposes:

·       Order Fulfillment: To process your payment, arrange for shipping, and provide you with invoices and/or order confirmations.

·       Communication: To communicate with you about your order or inquiries.

·       Risk Screening: To screen our orders for potential risk or fraud.

·       Marketing: To provide you with information or advertising relating to our products or services (when in line with the preferences you have shared with us).

·       Site Improvement: To improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information as described above.

·       Payment Processors: We use third-party payment processors to handle transactions securely. We accept Credit Cards, Debit Cards, PayPal and Mobile Payments (such as Apple Pay and Google Pay). We do not store your credit card numbers or sensitive payment credentials on our servers; they are transmitted directly to our secure payment partners.

·       Logistics Partners: We share your shipping address and contact details with courier services to deliver your orders.

·       Service Providers: We may use IT service providers for hosting, email delivery, and data analysis.

4. Cookies and Analytics
We use cookies to improve your experience on our Site. A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site.

·       Functional Cookies: We use cookies to remember your login status and the contents of your shopping cart.

·       Google Analytics: We use Google Analytics to help us understand how our customers use the Site. Google Analytics uses cookies to collect data such as IP addresses and page views anonymously.

o   You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en

o   You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

5. GDPR Compliance (For European Residents)
If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

·       Right to Access: You have the right to request access to the personal information we hold about you.

·       Right to Rectification: You have the right to request that your personal information be corrected or updated.

·       Right to Erasure: You have the right to request that we delete your personal information ("Right to be Forgotten").

·       Right to Restriction: You have the right to request that we restrict the processing of your data.

·       Right to Data Portability: You have the right to receive a copy of your data in a structured, machine-readable format.

·       Right to Object: You have the right to object to the processing of your data for direct marketing purposes.

To exercise these rights, please contact us through the contact information below.

6. CCPA Compliance (For California Residents)
If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA):

·       Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.

·       Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.

·       Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

·       Do Not Sell My Personal Information: We do not sell your personal information to third parties.

To exercise your rights under the CCPA, please contact us using the details below.

7. International Data Transfers
Please note that your information will be transferred outside of your country of residence, including to Japan. We take all reasonable steps to ensure that your data is treated securely and in accordance with this policy and applicable data protection laws.

8. Security
We take reasonable precautions and follow industry best practices (including SSL encryption) to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

9. Changes to This Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

10. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to exercise your rights, please contact us at:

Japan Finds (Operated by GMO Global EC Co,.Ltd.)

Address: Cerulean Tower 26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo 150-8512, Japan
Email: info@gmo-globalec-co.jp